with support colleagues locally and globally, as well as other internal organizations, to ensure superior customer service... ID: 405217 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Professional...
- Manage and resolve IT tickets. Investigate, diagnose, and resolve technical issues within defined service level agreements... and solutions to increase the operational efficiency of our IT Service, while always focusing on excellent customer experience...
), working in close collaboration with onsite application owners and remote service providers to achieve this. Hands on support... with other Service providers, Application teams and Global Enterprise Service partners to ensure IT delivers on its commitments in...
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